Mitchell County Transportation strives to provide eaiser mobility choices and to improve the economic well-being and quality of life for the community. The department strives to excel in providing safe, reliable, affordable, courteous public transit serives that address the needs of Mitchell County residents.
Title VI Compliance
It is the policy of Mitchell County Transit to ensure compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations that ensure no person in the United States shall, on the grounds of race, color, sex, age, national origin, or disability, be excluded from participation in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance from the United States Department of Transportation.
For more information or to file a complaint you may contact us by mail, telephone, or email. Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred.
Any person who believes he or she has been discriminated against should contact:
If you would like to file a complaint about services of Mitchell County Transportation, please download, print, and fill out one of the following forms and submit it to our office. The forns are PDF file. You can get the free Adobe Reader software to open these files.
MCTA Staff Meetings & Training are every third Tuesday of the month
The Transportation Advisory Board meets quarterly. For a list of Advisory Board members and meeting dates, you may contact Sheila Blalock at 828.688.4715. Public comments are always welcome. Contact Sheila Blalock to be placed on the agenda.
The Mitchell County Transportation Authority (MCTA) is a community transportation program dedicated to meet the transportation needs of Mitchell County residents. The community transit system can help residents get to work, go shopping, get to the pharmacy, in county as well as out-of-county medical appointments or whatever the need may be. MCTA also provides transportation services by contract to a number of human service agencies such as the Senior Center, day care centers, sheltered workshop, social services, and pre-school centers.
Obtaining a ride on community transit is quick and easy. Contact the Transportation Office with the day/time and location of a trip.Transportation is first-come, first-serve. Call in advance to guarantee your transportation. A Transportation representative will determine eigibility for services and help schedule the trip.
Mitchell County Transportation services are fully-accessible for people with disabilities.
The Transportation Department is located at 73 Crimson Laurel Circle, in Bakersville, NC 28705.
7:30 a.m.-4:30 p.m. Monday-Friday
After-Hours & Weekend Service also available
Sheila Blalock Director extension 1632
Lisa Bailey Administrative Assistant extension 1631